A Discernity technician must install all equipment. If you are at a property in which an order form was given to you by the property management office, that form needs to be completed and returned to that office. Once Discernity receives the order form, a representative will contact you to confirm the order and schedule the installation or activation. If your property does not require an order form, contact us at 877-995-4675 to sign up for new or to move your existing service. You will need to bring your DirecTV equipment to your new unit with you for the Discernity technician to install. You will also need to contact DirecTV to change your address on the account to the new unit address. If you are in a bundle with DirecTV and another company, you will also need to opt out of that bundle when speaking with the DirecTV representative to change your address. When you speak with the Discernity representative to schedule, they will need you to provide your existing DirecTV account number and the model numbers of the existing equipment (receivers).

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