Can a technician enter my unit if I have pets?
moduet2023-06-02T19:21:04+00:00Yes, however any dogs must be in a crate or confined in another room or area of the home. You must notify Discernity of any pets in the unit upon [...]
Do I have to be at home for my appointment?
moduet2023-06-02T19:22:19+00:00It varies by property. If the property has approved permission-to-enter, our technicians can get access to the unit while you are not there as long as you have approved it. [...]
Do you provide telephone service?
moduet2023-06-02T19:22:44+00:00If you want to use a land line, we recommend using VoIP over our internet. Back to General and Billing FAQs
I’m having a problem with billing or credit requests
moduet2023-06-02T19:23:08+00:00The bill you receive each month will have the contact information for the company that you should call. If you have additional questions, contact Discernity at 877-995-4675. Back [...]
