General and Billing FAQs Internet FAQs DirecTV FAQs
The bill you receive each month will have the contact information for the company that you should call. If you have additional questions, contact Discernity at 877-995-4675.
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If you want to use a land line, we recommend using VoIP over our internet.
It varies by property. If the property has approved permission-to-enter, our technicians can get access to the unit while you are not there as long as you have approved it.
Yes, however any dogs must be in a crate or confined in another room or area of the home. You must notify Discernity of any pets in the unit upon scheduling the appointment.
If you are unable to find the answer to your questions here, please contact our support team at 877-995-4675.
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Discernity is licensed to provide service in all 50 states.
3044 Bardstown Road, #201
Louisville, KY 40205
Physical Address (no mail accepted at this address):
10200 Forest Green Blvd. Suite 112B
Louisville, KY 40223
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