Error 775 Issue Communicating with the Dish
moduet2023-06-02T19:39:09+00:00Have you made any changes since the original installation? If so, this could be causing the issue. If not, check all cables to ensure that they are connected tightly. [...]
Error 771 Searching for Signal
moduet2023-06-02T19:40:42+00:00All Channels – Have you made any changes since the original installation? If so, this could be causing the issue. If not, check all cables to ensure that they [...]
Do you have a channel listing for the programming packages?
moduet2023-06-02T19:41:49+00:00Programming packages are based on zip code and can be found at www.directv.com where they can be printed out. Back to DirecTV FAQs
Will the technician hook up my DVD player, surround sound, TV, etc?
moduet2023-06-02T19:45:52+00:00No, the Discernity technician will only install the DirecTV equipment (receivers) on your TV. Back to DirecTV FAQs
Will the technician hang my TV on the wall?
moduet2023-06-02T19:47:18+00:00No, the Discernity technician will only install the DirecTV equipment (receivers) on your TV. Back to DirecTV FAQs
Do my TV’s have to be in the unit for installation?
moduet2023-06-05T01:55:12+00:00Yes, there are on-screen steps that have to be taken in order to activate the DirecTV equipment (receivers). Back to DirecTV FAQs
I would like to upgrade my equipment, or add new equipment
moduet2023-06-05T01:56:49+00:00A Discernity technician must install all equipment. Contact us at 1-877-995-4675 to place an order and schedule an appointment. Back to DirecTV FAQs
Add International Programming to an Existing Account
moduet2023-06-05T01:57:08+00:00An International satellite dish is required for International programming, excluding Spanish. Contact our support line at 877-995-4675 for additional information. Back to DirecTV FAQs [...]
Add Additional Programming to an Existing Account
moduet2023-06-05T01:57:46+00:00Contact DirecTV at 800-531-5000 to add additional programming to an existing DirecTV account. If you have issues, contact our support line at 877-995-4675. Back to DirecTV FAQs [...]
Move Equipment (receiver) to a Different Room within My Unit
moduet2023-06-05T01:58:08+00:00A Discernity technician must install all equipment. Contact us at 877-995-4675 to schedule a tech visit. Back to DirecTV FAQs
