DirecTV

All boxes or recovery kits are shipped to you from DirecTV. Contact DirecTV at 800-531-5000 to have them reship the boxes to you. Back to DirecTV FAQs [...]

If you are at a property in which a cancellation form is mandatory, you will need to complete that form at the property management office and return to them. DirecTV [...]

Contact DirecTV at 800-531-5000 to cancel additional programming from the account. If you have issues, contact our support line at 877-995-4675. Back to DirecTV FAQs [...]

If receiver will not power on using the remote control, also try the power button on the receiver. If this doesn’t work, try another power outlet. If the service is [...]

Verify that you have an HD/DVR or Genie receiver. The model number of the receiver should have an HR in it; for example HR24-700, HR44-100. Verify that the Internet [...]

Check all cables to ensure that they are connected tightly. Once that is confirmed, reset the receiver by hitting the red reset button on the receiver or by unplugging the [...]

This will either be a setting in the TV or the Receiver and is based on how the network is sending the programming. You can change settings within the [...]

This can be done by going into the menu of the receiver and following these steps: Menu, Settings, Remote Control, Program Remote. It will then provide step by step [...]

Verify that the batteries in the remote have been changed, there is nothing in front of the “eye” on the receiver blocking the signal from the remote, and the light [...]

Verify that you have the MRV service on your account, that the receivers you are using are Hi-Definition, your internet is connected properly, and is working. Have you made [...]